Municipal Administrative Management. A Conceptual Approach
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Abstract
Municipal Administrative Management is today a key factor in the development of local government institutions, and its in-depth study, diagnosis and improvement directly affects the so-called spirit of development of the internal administrative activities of municipalities; As an objective, due to the foregoing in this document, a conceptual approach is made that helps to demonstrate the importance of municipal administrative management. In the same way, the different tools and methods are exposed, which can be used for their measurement and diagnosis and that consider numerous variables that revolve around the values of municipal administrative management, obtaining as results, the beliefs, customs and management practices municipalities, concluding in not only the conceptualization, but also to clarify the causes of satisfaction and dissatisfaction in users and their incidence, in the changes of municipal administrative management.
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